Engaging and Working Cross-Culturally Workshop – Short Course
Aim: We all operate in an increasingly complex commercial and professional environment that requires us to engage and work across cultures, be it customers, clients, suppliers, contractors, managers, fellow employees and colleagues within our own organisation.
Engaging and Working Cross-Culturally is a one day interactive workshop designed to explain the cross-cultural interaction process in detail and demonstrate how to use cultural awareness effectively, giving delegates cultural awareness skills and strategies they need to succeed in today’s challenging commercial environment in cross-cultural context. Through a series of group exercises, participants will refine their personal style and improve their ability to interact cross culturally.
Who must join: Anyone who needs to work, manage and communicate effectively across cultural and language boundaries in the local business.
Outcomes: Delegates will leave the workshop with a framework for understanding key cultural differences and similarities in approaches to doing business together with practical cross-cultural communication skills:
- Understand behaviors in a cultural context
- Lead with a cross-cultural mindset
- Excel in multiculturateamworkingWork effectively with people from diverse backgrounds
The result is improved confidence and competence in working with local businesses or suppliers and customers from different cultural backgrounds.
ENGAGING and WORKING CROSS-CULTURALLY WORKSHOP- OUTLINE
|· Cultural awareness and it’s benefits
How culturally intelligent are you?
|· What is culture?
· National culture, sub-cultures
How does it effect our communication
|· Cultural dimensions (Hofstede):
· Power distance
· Individualistic vs. collectivist
· Uncertainity avoidance
· Masculinity vs. femininity
· Long term vs. short term orientation
· Indulgence vs. Restraint
Communication within a cross-cultural context: Time management, body language, prejudices, etc.